The value and quality of SKF bearings assisted a long-standing OEM customer in securing a tender for a refurbishing project at one of South Africa’s a power utility plant. The project comprised the refurbishment of 20 rocker arms. The German-owned engineering company would normally source their products either from overseas. Having been dealing with SKF, the engineering specialist decided to approach SKF for a bearing solution in August 2016. SKF recommended the deep groove ball bearings as the ideal bearing type for this type of refurbishment. The excellent value and quality of these bearings as well as good service from SKF assisted the OEM in successfully securing the tender to refurbish the rocker arms. The OEM has now earned the reputation with South Africa’s power utility as a quality refurbisher that supplies product and service excellence. As a result, SKF, having gained the customer’s trust, is now considered a preferred supplier.